Objective:
- Understand the spatial and socio-demographic characteristics of communities facing non-recognition in protections afforded by present day electricity retail regulations
Case:
Methodology:
- Australian Bureau of Statistics:
- Residential population and demographics
- Regulatory documents
Findings:
- Remote settlements and indigenous settlements are more likely to be underserved on multiple metrics
- All settlements that are urban or regional have legally enforceable protections for all customers regarding life support, guaranteed service and disconnection reporting
- Higher IRSAD score (indicating a relative lack of disadvantage and greater advantage in general) are correlated with higher likelihood of having life-support protections, guaranteed service levels, disconnec- tion reporting requirements and clear complaints processes.
- Remote communities are less likely to have comprehensive regulatory protections for access to electricity and the services it provides
Coding Reference: